Are You a Social Media Expert?

So if you consider yourself a social media expert, chances are you have a stab at a job with the Cirque du Soleil. Clowns are always in demand and I imagine tweeting clowns, even more so.

Why is Communicating so Hard?

We all communicate, right? It’s like breathing.
But if we stop breathing, we die. We stop communicating and what’s the worse that can happen?

What the World Needs Now is – Empathy.

Without the ability to project ourselves into the thoughts and feelings of others, it becomes too easy to objectify people; to make them less than us and to see them as obstacles.
The success of social media is a testament to people’s need to “reach out and touch somebody’s hand.” (in the immortal words of Ashford & Simpson)

3 Tips on Managing Change

In this video, I discuss the difficulty some people have with change and some ways to help them get through it.
One of the things I’ve learned from managing staff and clients is that they instinctively say no to change when first approached.

How Social Media Could Have Saved My Karaoke Experiment.

Restaurants are especially suited to social media. The business is social.
I know there’s little time available to devote to yet another task. But as important as controlling food and labour costs are to the health of your business, customer service is critical.
Social media will make customer service shine. And over time, the ROI will bear this out.

Social Media. What a Swell Party This is!

Social media is like hosting a party but without the mess and cost.

Social Media Wants a Commitment

Social media is like those high school objects of affection; very attractive and popular but a bit intimidating.

Is Social Media, Marketing?

I don’t come from a marketing background so the term social media marketing has always seemed to be an oxymoron.

Is Social Media For Me?

If you do business with people you should be doing business with social media.

Do You Fly Solo or in a Flock?

During the conversation I kept pondering the idea that artists thrive when they’re in cliques or artistic ghettos